Frequently Asked Questions

How do I get started?

To start using Encarte, simply download the extension from the Chrome Webstore.

What exactly does Encarte do?

Encarte is a free tool that lets you check out from any website one click. Skip lengthy and confusing checkout forms by letting our Chrome extension do all the work for you. Just add items to the cart like you would normally and open our Chrome Extension when you’re ready to check out. Encarte also provides automated spam reduction, order history, and shipment tracking.

What stores do Encarte support?

Encarte currently supports over 500,000 online stores, including, but not limited to, Thirdlove, Allbirds, Kylie Cosmetics, Yeezy, ColourPop, Gymshark, and even Soylent!

Is my credit card information safe?

Yes! None of your billing information is stored in the cloud. Encarte uses public/private key RSA cryptography to securely store your encrypted billing information in Google Chrome. This means in the unlikely event either our servers or your computer is hacked, your credit card is protected.

Does Encarte work on mobile devices?

Unfortunately, Encarte currently only works on desktop Chrome browsers due to Google’s restriction on mobile extensions. While we have a few ideas for building our mobile platform, we are currently focused on building the best shopping experience for the desktop.

Can I track/modify/cancel my purchases?

Yes! Encarte aggregates all of your past purchases made on our platform so you can easily track and / or cancel these orders. To access your order history, simply open Encarte by clicking on our icon in the top right hand corner.

Does Encarte work on [x]?

Our team is hard at work to expand Encarte to as many stores as possible! Don’t support your favorite store yet? Send us an email at support@encarte.io to let us know!

Other questions?

If you need additional assistance, or simply want to let us know your thoughts, feel free to send an email to support@encarte.io and we'll get back to you ASAP.